Booking process

What happens after you request cleaning

This page explains the steps after “Request with Online Form” so you know exactly what to expect. (It’s also readable without JavaScript.)

Before pricing is finalised, we review the building type, usable floor area, occupancy, service frequency, security and access arrangements, preferred cleaning windows, consumables, waste handling and any hygiene or compliance requirements. A walkthrough may be recommended for larger, clinical, industrial or multi-zone facilities so the written scope reflects the actual site. Your proposal then records inclusions, exclusions, service timing, quality checks and the escalation contact. Once approved, we confirm mobilisation details, cleaner induction, keys or access codes, and the agreed commencement date.

Typical steps (1–3)

  1. We confirm details (site address, access, timing, and any compliance needs).
  2. We scope inclusions based on your facility type (office, clinic, NDIS, warehouse, etc.).
  3. We send a written proposal and confirm next steps (walkthrough if needed, then a start date).

Prefer the booking app? Use booking.cleaningly.com.au.

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